What payment methods can you accept?

Visa, mastercard, direct credit.

Do I have to use the lockbox at all times?

Yes, this ensures the key is always secure and won't get lost.  Please do not take the key away from the house/lockbox.

What are your check in/check out times?

Check in is 1500 or 3pm and check out is 1000 or 10am.  Late check out incurs a cost of $50 per extra hour.  Early check in can be arranged with us but will depend on our staff and their daily schedule.

When do I get the key details? 

We will text these to your registered phone number 2 days prior to your stay.  If you have not heard from us please contact us directly on +64 27 2234720.

Can several families book under one booking and use the property separately?

No, the person who made the booking must stay at the property during your entire stay.